Right of withdrawal
Right of withdrawal for the sale of goods
Right of withdrawal for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
Instructions for withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day
- on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods, provided you have ordered one or more goods as part of a single order and this/these good/goods is/are delivered uniformly;
- on which you or a third party nominated by you, who is not the carrier, has taken possession of the last goods, provided you have ordered several goods as part of a single order and these goods are delivered separately;
To exercise your right of withdrawal, you must inform us (Roman Bleiss, Wiesenstr. 18, 22850 Norderstedt, Telephone number: +49 155 67449310, E-Mail address: bugsincludedshop@gmail.com) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
You can also exercise your right of withdrawal online by clicking on the corresponding button ("withdraw from contract here" or similar designation) on our website (bugsincluded.shop). If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g. by email) with information about the content of the cancellation declaration and the date and time of its receipt.
You can also electronically fill up and send the specimen withdrawal form or another clear declaration on our website (bugsincluded.shop). If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation.
In order to safeguard the withdrawal period, it is sufficient that you send the notification about the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the withdrawal
If you withdraw from this contract, we shall repay all payments that we received from you, including the delivery costs (with the exception of additional costs, which arise from the fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about your withdrawal from this contract. We will use the same means of payment that you originally used for the original transaction for this repayment unless expressly agreed otherwise with you; you will not be charged any fees due to this repayment.
We may refuse the repayment until the goods are returned to us or until you have furnished evidence that you have sent the goods back to us, whichever is earlier.
You must return or hand over the goods to us immediately and, in any case, at the latest within 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is maintained if you send the goods before the expiry of the 14-day deadline.
You bear the direct costs for returning the goods.
You must pay for any depreciation of the goods only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the goods.
Criteria for exclusion or expiry
The right of withdrawal is not available for contracts
Specimen - withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back to us.)
- To Roman Bleiss, Wiesenstr. 18, 22850 Norderstedt, Email address: bugsincludedshop@gmail.com :
- I/we (*) herewith withdraw from the contract concluded by me/us (*) regarding the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date
(*) Cross out the incorrect option.
Right of withdrawal for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
Instructions for withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day
- on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods, provided you have ordered one or more goods as part of a single order and this/these good/goods is/are delivered uniformly;
- on which you or a third party nominated by you, who is not the carrier, has taken possession of the last goods, provided you have ordered several goods as part of a single order and these goods are delivered separately;
To exercise your right of withdrawal, you must inform us (Roman Bleiss, Wiesenstr. 18, 22850 Norderstedt, Telephone number: +49 155 67449310, E-Mail address: bugsincludedshop@gmail.com) by means of a clear declaration (e.g. a letter sent by post, or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
You can also exercise your right of withdrawal online by clicking on the corresponding button ("withdraw from contract here" or similar designation) on our website (bugsincluded.shop). If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g. by email) with information about the content of the cancellation declaration and the date and time of its receipt.
You can also electronically fill up and send the specimen withdrawal form or another clear declaration on our website (bugsincluded.shop). If you use this option, we will immediately send you a confirmation (e.g. via email) about the receipt of such a cancellation.
In order to safeguard the withdrawal period, it is sufficient that you send the notification about the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the withdrawal
If you withdraw from this contract, we shall repay all payments that we received from you, including the delivery costs (with the exception of additional costs, which arise from the fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received the notification about your withdrawal from this contract. We will use the same means of payment that you originally used for the original transaction for this repayment unless expressly agreed otherwise with you; you will not be charged any fees due to this repayment.
We may refuse the repayment until the goods are returned to us or until you have furnished evidence that you have sent the goods back to us, whichever is earlier.
You must return or hand over the goods to us immediately and, in any case, at the latest within 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is maintained if you send the goods before the expiry of the 14-day deadline.
You bear the direct costs for returning the goods.
You must pay for any depreciation of the goods only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the goods.
Criteria for exclusion or expiry
The right of withdrawal is not available for contracts
- for the delivery of goods that are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
- for the delivery of goods that can spoil quickly or whose use-by date would be exceeded quickly;
- for the delivery of alcoholic beverages whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery, due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Specimen - withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back to us.)
- To Roman Bleiss, Wiesenstr. 18, 22850 Norderstedt, Email address: bugsincludedshop@gmail.com :
- I/we (*) herewith withdraw from the contract concluded by me/us (*) regarding the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date
(*) Cross out the incorrect option.